Medsource management team

MedSource Management Team

Eric Lund
President

Eric Lund founded MedSource in 1997 and has held the position of President since its inception. He has more than 17 years of experience in the biopharmaceutical industry, including leadership of clinical programs in Phases I-IV across a number of therapeutic areas, including oncology, hematology, allergy, and HIV/AIDS. He began his career at Rhone-Poulenc Rorer Pharmaceuticals (RPR), first as a business team leader, later moving into clinical research. After several years at RPR he was retained by the emerging biotech company Aronex Pharmaceuticals where he led the management and strategic oversight of the clinical programs for several oncology drugs and one AIDS drug.

Under his leadership and direction, MedSource has grown from a small monitoring group into a CRO offering a suite of core services to the research industry while building a solid reputation for experience and quality. It has been recognized as one of the fastest growing privately held companies by Inc. 500 and the Houston 100, and is an Eli Lilly Quality Advocate Award Winner.

Eric is a member of numerous industry organizations, the CEO membership organization Vistage, and holds a seat on the academic advisory board of Belhaven College's Houston campus. He earned his degree at Malone College in Canton, Ohio.

Originally raised in Ohio, Eric now lives with his wife and three children in the Houston area.

Robbie Franks, RN, BSN
VP of Clinical Operations

Robbie Franks joined MedSource in July 2009 as the VP of Clinical Operations. She has 21 years of experience in the biopharmaceutical industry including pharmaceutical companies and small and large clinical research organizations. Her career began in 1988 as a monitor for Clinical Research International (now Kendle). Robbie's experience spans all phases of clinical research as well as oversight of registry and compassionate access programs. Her therapeutic areas of experience include CNS (both neurology and psychiatry), oncology, cardiology, virology/infectious diseases, gastroenterology, dermatology, endocrinology, and respiratory. She was a founding member of the Care Management Division while at Glaxo Wellcome (GSK) responsible for the development of an oncology supportive care program which involved working with key thought leaders in the field of oncology and pain management. She was the operational lead for analgesia programs in a large global CRO; these included chronic non-malignant, acute post-operative and cancer pain trials. Robbie's career has progressed through the years into the leadership and strategic oversight of clinical research programs ensuring project milestones and deliverables of the highest quality are being achieved while maintaining excellent customer service and financial goals.

In her role as the VP of Clinical Operations, Robbie provides leadership and managerial oversight for all clinical operations programs and initiatives. This includes the planning, organizing, and implementation of operational strategies and processes to maintain the already high quality MedSource standards for the delivery of project milestones, deliverables, and customer service. A key area of focus for Robbie is to align Corporate and Clinical Operations objectives with resources, assuring appropriate resource management as MedSource continues to expand its clinical research activities globally. She will work in collaboration with her colleagues across the organization as an integral member of the Senior Management Team at MedSource.

Robbie graduated from the University of North Carolina at Greensboro with her BS in nursing and a minor in biology. She lives in the Raleigh area with her husband of 24 years, teenage daughter and chocolate Labrador Retriever.

Rachelle Fong, MS, MPH, RD
Director of Regulatory Affairs

Rachelle Fong is Director of Regulatory Affairs for MedSource and oversees all aspects of operations for Regulatory Affairs and QA/Compliance functions in support of corporate initiatives and the clinical project management/operations team.  Rachelle provides guidance, oversight, and strategic planning to assure regulatory compliance and support successful completion of clinical trials.  Her current focus is developing processes, staff, and infrastructure to meet the needs of MedSource clients.  She is responsible for implementing new FDA regulations affecting clinical trial conduct and corporate responsibilities associated with clinical trials and regulatory dossiers, and she advises staff on appropriate action in the event of non-compliance issues.

Rachelle is a creative problem solver with 18 years of professional experience in drug development, clinical research, healthcare, and wellness industries. Working at both the corporate and individual level, her career has focused on ameliorating disease from a scientific, holistic, and personal perspective.  Rachelle has worked in regulatory affairs for three global CROs and two biopharmaceutical companies and has served as a microbiologist for a medical device company.  She has filed and managed a number of INDs across a variety of therapeutic areas and supervised the submission of NDAs.  She has also held key roles in SOP development, pharmacovigilance, and IT and infrastructure initiatives throughout her career.  Rachelle has a BS in Biology, MS in Plant Breeding and Genetics, and MPH in Human Nutrition.  In her spare time, Rachelle takes time to travel, write, create food, listen to jazz, and visit the museums of the world. 

Lisa Monette
Executive Director of Business Development

Lisa Monette is Executive Director of Business Development at MedSource. In this role, she leads strategic efforts to grow business development activities, including the addition of a MedSource business development team and the expansion of our existing client base. Lisa globally oversees business development activities, with a focus on the implementation of processes and tools to enhance existing business development efforts and improve business communications, both within the organization and between MedSource and its clients.

Lisa is a versatile and skilled professional with 19 years of experience spanning the healthcare and clinical research industries.During the past 14 years, she has helped forge numerous successful business relationships between pharmaceutical companies and contract research organizations through her professional diligence and by optimizing communication. Her strong foundation in the clinical research and development process has supported her success in subsequent business development efforts.

Lisa received her pharmacy degree from The University of North Carolina at Chapel Hill and subsequently practiced pharmacy in hospital, retail, and drug information settings.She began working within the CRO industry as a CRA and was one of the first CRAs to take and pass the ACRP examination; Lisa then advanced to assume project management responsibilities. Lisa has taken additional coursework in International Business Management, Negotiation, and Facilitation, which further enhances her business development efforts.

In her spare time, Lisa enjoys maintaining an active lifestyle, which includes working out, international and adventure travel, attending cultural events, and entertaining friends and family. She lives in Raleigh, NC.

Medsource management team